Our physio team are not only leaders in Richmond and Melbourne, but they are world leaders. You will be seen by one of our expert clinicians, who specialises in injury diagnosis, management and rehab.
Our thorough and holistic approach can save you time and money.
Our exceptional care is backed by unique research and experience. You will be seen by one of our expert clinicians, who specialises in injury diagnosis, management and rehabilitation. Our approach can save you time and money.
We treat people of all ages and activity levels, providing the same high value care to all. We use a wide range of evidence-based treatment approaches, with a strong focus on supporting people to achieve their goals through effective exercise approaches, manual therapy and other treatments as indicated.
All patients, regardless of their problem and goals, are provided a comprehensive assessment, including taking a history and performing physical assessment, to understand their pain and history.
Why is Complete different?
Our team is led my expert physiotherapists who are world leaders in research and training of allied health professionals to treat common conditions including osteoarthritis, tendinopathy, heel pain, knee pain, hip and groin pain, back pain, shoulder pain, muscle injuries, and running-related pain. When you see a physiotherapist at Complete, you are gaining unique access to knowledge and expertise about the best available treatments for your individual pain and injuries.
Vitally, our team’s research and clinical expertise is unique, in Richmond, Melbourne and the world alike.
Do I need a referral?
We receive many referrals from surgeons, sports physicians, rheumatologists, GPs, and other allied health professionals (e.g. podiatrists, osteopaths) including physiotherapy colleagues from around the world. However, you do not need a referral to see one of our expert physiotherapists to get started on your journey toward solutions to your current injuries or pain, regardless of whether they are new or chronic.
Can I claim private health, Medicare or other insurance?
- HICAPS facilities are available to immediately process private health fund claims and Medicare rebates where applicable. Please bring your private health care card to claim for the treatment.
- Payments are to be made on the day of the consultation and can be made by EFTPOS, credit card, cash or cheque.
- All Physiotherapists are registered to treat clients funded by Workcover, TAC and DVA. Please see our Policy for Workcover and TAC. We do require patients to pay the GAP of the fees.
Enhanced Primary Care Plan
Patients who are suffering from chronic musculoskeletal conditions may be eligible to receive subsidised costs on limited physiotherapy treatment (5 visits each 12 months) funded by Medicare. Patients must bring with them the GP Management Plan and Team Care Arrangement prepared by their GP to claim for the rebate.
Payment is requested at the time of consultation. Bulk billing is not available.
Upon payment of your account, our staff will lodge your claim with Medicare immediately where possible.
If you have private health insurance, you can choose to make a claim though your private health fund or Medicare but not both.
More details about fees can be found here.